Case Studies

17 12, 2021

Case Study: Customised Zoho Analytics unlocks insightful reports from complex data.

By |December 17th, 2021|Case Studies, Food & Beverage|

Company profile Bakers Delight is an Australian owned bakery franchise chain. Bakers Delight operates over 700 stores globally, with franchise locations in Australia, Canada and New Zealand. Industry bakery / retail Company size 440 Summary  Bakers Delight wished to implement software which would deliver a series of analytical reports from a range of complex data [...]

17 12, 2021

Case Study: You’re Hired! How a custom search tool and webform integrations with Zoho CRM automated Labour Hire. 

By |December 17th, 2021|Case Studies, CRM, Recruitment & Staffing|

Company profile Alton is a Melbourne based labour hire company, providing personnel to various companies for short-term staffing needs. Alton specialises in blue collar industries and also connects clients to office personnel where required. Industry labour hire / services / recruitment Company size Team of 8 Summary  Alton wished to customise and optimise Zoho CRM [...]

13 10, 2021

Case Study: Zoho CRM & Analytics unlocks key business insights

By |October 13th, 2021|Banking & Financial, Case Studies, CRM, IT|

Company profile CaseWare Australia & New Zealand is part of an established international company selling audit, accounting, analytic and financial software. Their offering to financial professionals extends beyond software products to the provision of relevant training and access to support personnel. Industry IT retail / Software & Services / Finance Company size 11 – 50 [...]

13 10, 2021

Case Study: Innovative Zoho CRM integrations streamline sales and invoicing processes

By |October 13th, 2021|Case Studies, CRM, Print & Creative|

Company profile Data Image is a UK based global print-production house, designing and producing printed products for a variety of customers. Their offering includes retail branding, exhibition and event products, POS merchandising, tension fabric systems and 3D designs, printed on virtually any rigid surface. Industry Manufacturing & Retail / Design & Marketing Company size 70 [...]

3 09, 2021

Case Study: Do you know what your customers really think?

By |September 3rd, 2021|Automotive, Manufacturing & Retail, Case Studies, CRM|

Company profile For over 20 years small and large salons in Australia and New Zealand have relied on Comfortel to provide them with the most innovative, modern approach in salon equipment and furniture and ongoing maintenance. Industry Wholesale/Service Company size 30+ Summary Squirrel Business Solutions was engaged to create a seamless post-service survey experience for Comfortel’s [...]

3 09, 2021

Case Study: Zoho Analytics delivers key project insights

By |September 3rd, 2021|Case Studies, Consulting & Strategy, CRM, IT|

Company profile Squirrel Business Solutions is an IT Consulting business servicing a broad range of businesses across Australia. Squirrel’s services include CRM and cloud-based system implementation, customisation, integration, automation, training and support. Industry IT Consulting Company size 10 Summary Squirrel Business Solutions routinely manages in excess of 100 different client projects. Their project management system [...]

19 08, 2021

Case Study: Quoting Tool optimises a uniquely digital sales process 

By |August 19th, 2021|Case Studies, CRM, Trades & Services|

Company profile TexSquare is a multinational company working to seamlessly connect fabric mills, home textile and healthcare fabric suppliers with buyers around the world. Over 70 years of experience and an innovative digital approach to sales differentiates the team from their industry competitors. Industry Textiles / Wholesale & Sales Company size 1-10 Summary As a new [...]

28 07, 2021

Case Study: Zoho CRM and Payment Forecast Tool optimises sales and project pipeline

By |July 28th, 2021|Architecture, Building & Construction, Case Studies, CRM|

Company profile Agero is a workplace design and construction management company, offering office fit out, refurbishment and renovation services. They also provide strip-out services which simultaneously ensure the diversion of waste from landfill and raise money for charity. A second business line, Cucumber Offices, designs, fits out, and leases small office spaces to growing companies. [...]

14 07, 2021

Case Study: Zoho CRM automates new enquiries process to nurture all leads

By |July 14th, 2021|Case Studies, Print & Creative|

Company profile Karolina York is a print design studio operating both in Australia and internationally. They design and produce hand-drawn and digital prints for individual fashion brands and fashion retailers. Industry Fashion / Design Company size 10 - 20 Summary The team at Karolina York wished to automate their lead management to ensure new enquiries [...]