The Brief Sales team was wasting time with an outdated system and there was little information sharing or internal communication. There was significant re-entry of data occurring as the systems being used didn’t integrate. The business owner didn’t feel he had visibility over the activities of his sales team and given the highly competitive nature [...]
The Brief Sales team was wasting time with an outdated system and there was little information sharing or internal communication. There was significant re-entry of data occurring as the systems being used didn’t integrate. The business owner didn’t feel he had visibility over the activities of his sales team and given the highly competitive nature [...]
The Brief Company was using outdated non-cloud based technology that no longer integrated with legacy systems. The Australian and New Zealand sales team couldn’t access CRM on the road and weren’t using customer information to its full advantage. Management had limited visibility over sales activity, customer communication and sales pipeline reporting. The Solution Cloud based [...]
The Brief Company was using outdated non-cloud based technology that no longer integrated with legacy systems. The Australian and New Zealand sales team couldn’t access CRM on the road and weren’t using customer information to its full advantage. Management had limited visibility over sales activity, customer communication and sales pipeline reporting. The Solution Cloud based [...]
What is a Mumpreneur? A woman who combines running a business enterprise with looking after their children, and they are on the rise in Australia. Research undertaken by BankWest has found that women are starting businesses at twice the rate of men and Kimberly-Clark found that 70% of women have considered pursuing a business idea since having [...]
Cloud based CRM software is really a buzzing topic of late. It used to be that I’d mention CRM in a sentence and people would ask ‘What’s CRM stand for?’ Now business owners are beginning to understand how to access and use digital technologies to facilitate their growth. Awareness has skyrocketed with people searching for [...]
It’s that time of the year again…planning, thinking about what you’d like to achieve and feeling like it’s all possible as the whole year stretches out in front of you. I love it! The infinite possibilities that beckon. On New Year’s Day a friend of mine and I share via SMS what our two words [...]
'Sticky' or repeat customers are the pot of gold in your business. So you've accomplished the tough job of obtaining a client, you've wooed them, educated them and built enough trust that they've decided to invest in your products or services. It would be madness to let them purchase just once after all that effort! [...]
What motivates a business to consider Customer Relationship Management (CRM) software and how do they choose a successful solution? Many businesses look to CRM software solutions to address sales accountability tracking, to deliver key reporting metrics or maybe customer service deficiencies. Quite often the motivation is not a pro-active move, but rather a reactive one [...]
How to work productively from home and stay sane
