kylieh21

About Kylie Harker

Squirrel Business Solution's founder, Kylie Harker, is a Melbourne based consultant who assists business owners find and implement the best fit CRM and other systems for their business. Squirrel focus on four core principles: integrating your systems, streamlining your processes, enhancing your customer experience, and unlocking the value of your data.
Kylieh21
17 07, 2015

Case study: Zoho CRM for mortgage brokers

By |July 17th, 2015|Banking & Financial, Case Studies, CRM, Industries, Real Estate & Property|

"I have more time in the day and am feeling more organised, which gives me more time to work on my business." Shayne, Director, GAIN Financial GAIN Financial is a boutique mortgage broking business that aims to deliver a consistent and professional service to its clients and build rewarding relationships with its alliance partners. The [...]

11 07, 2015

10 powerful hacks to get the most out of your leads with ZOHO CRM

By |July 11th, 2015|Blog, Business Tools, CRM|

Don’t be down like Notorious B.I.G, we can ease your mind by helping your business successfully manage its leads. The Zoho CRM is designed to help you keep up with clients and successfully manage and nurture leads. It ensures you know what is working for your sales team so that you have the information to [...]

30 06, 2015

5 business problems we can fix with ZOHO

By |June 30th, 2015|Blog, Business Strategy, Business Tools, CRM, Sales Strategy|

If you've ever had trouble remembering a client's name, it could be time to invest in something that will help you nurture your customer relationships - and generate sales. Now, more than ever, we are in the business of people. Making sales will never depend simply on who can provide a cheaper service or product; [...]

1 06, 2015

How will CRM help my business?

By |June 1st, 2015|Business Strategy, Cloud Business, CRM|

CRM systems are designed to help your small business solve challenges when it comes to managing your sales and marketing initiatives. In a recent survey conducted by Zoho Corp, CRM users ranked the ways in which a CRM had helped their business. 67 percent said using a CRM system helped them follow up on opportunities and leads and 56 percent said that [...]

25 05, 2015

Do Your Customers Think Of You First?

By |May 25th, 2015|CRM, Sales Pipeline|

How worthwhile would it be if every time a customer had a need or a challenge they were seeking a solution for that they called your business first? It might not even be a product or service you deliver, but that they thought to come to you first because you're somebody they associate with having [...]

27 04, 2015

10 Reasons Why Zoho CRM Is Perfect for the Property Industry

By |April 27th, 2015|Blog, CRM, Software Reviews|

Residential and commercial real estate professionals face unique challenges when it comes to choosing a customer relationship management (CRM) system. Here's 10 reasons why Zoho CRM software stands out as an ideal choice. Centralised database management means each agent and business member can share/view customer information, review historic email and phone communications and record relevant [...]

2 04, 2015

Case Study: Zoho CRM and Print IQ integration

By |April 2nd, 2015|Case Studies, CRM, Events, Hospitality & Tourism, Industries|

The Brief AFI Branding had implemented Zoho but were not getting full value out of the CRM and wanted local support rather than trying to engage with overseas call centres. Integration with PrintIQ was also required to streamline the sales process and reduce time spent on data re-entry. The staff needed insight in to how [...]

2 04, 2015

AFI Branding Zoho CRM and Print IQ Case Study

By |April 2nd, 2015|Case Studies, CRM|

The Brief The company had implemented Zoho but were not getting full value out of the CRM and wanted local support rather than trying to engage with overseas call centres. Integration with PrintIQ was also required to streamline the sales process and reduce time spent on data re-entry. The staff needed insight in to how [...]

10 03, 2015

Direct Selling Case Study – Thermomix Consultant

By |March 10th, 2015|Case Studies, CRM, Food & Beverage, Industries|

The Brief The business owner was keeping client information, sales and notes on an excel spreadsheet but found this clunky and inefficient. She needed to keep a much more detailed account of what was going on with each customer and being a busy mum of two, wanted automated reminders for follow-up tasks and lead nurture [...]