kylieh21

About Kylie Harker

Squirrel Business Solution's founder, Kylie Harker, is a Melbourne based consultant who assists business owners find and implement the best fit CRM and other systems for their business. Squirrel focus on four core principles: integrating your systems, streamlining your processes, enhancing your customer experience, and unlocking the value of your data.
Kylieh21
16 01, 2023

Zoho Creator delivers comprehensive asset maintenance and management application.

By |January 16th, 2023|Business Tools, Case Studies, CRM, Trades & Services, Zoho Creator|

Company profile Redfern Flinn Lifting Equipment is an established manufacturer and supplier of industrial cranes and hoists. The company, which has operations in both Victoria and New South Wales, offers an inclusive service encompassing sales, installation and on-site crane inspection, maintenance, and repair. Industry Crane Manufacturing & Supply Company size 1-50 Summary  Redfern Flinn required [...]

21 08, 2022

Case Study: CRM integrations streamline workflow and provide key business insights.

By |August 21st, 2022|Case Studies, Consulting & Strategy|

Company profile Whitney Consulting is a Perth based business assisting clients to secure grants by providing business case development and grant writing services. Their experienced team has a keen focus on regional community projects, and counts state government agencies, not-for-profit organisations, small businesses and start-up enterprises as clients. Industry Consultancy / Writing and Editing Company size 5  [...]

15 08, 2022

Why capturing accurate Customer data is key to your business success

By |August 15th, 2022|Blog, Software Reviews|

Simple tools to improve your Customer data capture. For the majority of small businesses their customer information is central to everything they do, from delivering items to sales calls or targeted marketing activity.  When your data is correct you save time and money. When it’s entered into your CRM accurately at the start, you avoid [...]

5 06, 2022

Case Study: Zoho CRM automates onboarding and booking for rapidly growing business. 

By |June 5th, 2022|Case Studies, Trades & Services|

Company profile The Cat Butler is a unique company providing cat visiting services in both Melbourne and Adelaide. The Cat Butler employees visit feline friends when their owners are away, taking care of essential tasks such as feed, grooming and litter replacement, and other miscellaneous tasks as requested such as watering plants or supervising cats [...]

29 04, 2022

Case Study: Zoho CRM software integrations streamline the processes of a growing business.

By |April 29th, 2022|Case Studies, Education, Training & Coaching|

Company profile Remedy First Aid Training is a Melbourne based company providing nationally accredited training courses in CPR and First Aid including Mental Health First Aid training, Childcare First Aid Training and Workplace First Aid training. The boutique business administers training onsite at workplaces, and also retails first aid equipment including defibrillators. Industry training / [...]

24 04, 2022

Case Study: Zoho CRM automates lead conversion optimising client management, marketing and tracking.

By |April 24th, 2022|Case Studies, Food & Beverage|

Company profile Endeavour Foods is a Perth based food supplier, servicing retail and wholesale companies. The award winning independent company has supplied seafoods, dairy, meat and oils for over 2 decades, and focuses on providing superior customer service and excellent quality product. Industry foodservice / wholesale / retail / Company size 40-50 Summary  Endeavour Foods [...]

6 04, 2022

Case Study: Zoho CRM and Xero integration automates and simplifies invoicing processes.

By |April 6th, 2022|Case Studies, Events, Hospitality & Tourism|

Company profile Keynote Entertainment is a professional speakers bureau, providing a connecting service between conference speakers, motivational speakers and more to those needing a speaker for an event or special occasion. The Keynote team connects speakers in over 40 categories traveling from 9 countries and boast decades of individual industry experience within their team. Industry services / corporate [...]

6 03, 2022

Case Study: Streamlining sales process with Zoho Forms and Zoho Inventory integrations.

By |March 6th, 2022|Automotive, Manufacturing & Retail, Case Studies, CRM, Food & Beverage|

Company profile Our client is a wellness food and beverage manufacturing company selling a variety of health food products. The company retails directly to consumers, through healthcare practitioners and wholesale, along with roaming salespeople.  Industry food & beverage / retail Company size 11-50  Summary  Our client wished to implement an integrated system to improve visibility of [...]

17 12, 2021

Case Study: Customised Zoho Analytics unlocks insightful reports from complex data.

By |December 17th, 2021|Case Studies, Food & Beverage|

Company profile Bakers Delight is an Australian owned bakery franchise chain. Bakers Delight operates over 700 stores globally, with franchise locations in Australia, Canada and New Zealand. Industry bakery / retail Company size 440 Summary  Bakers Delight wished to implement software which would deliver a series of analytical reports from a range of complex data [...]